Patient information

Everything for your first visit, in one place.

Paperwork, what to bring, what the consultation looks like, and how to reach us between visits. Bookmark the page if it helps.

Schedule a consultation

Before you come in

Intake paperwork.

We collect a short medical history, an insurance form, and a HIPAA acknowledgment before treatment starts. You can finish the paperwork at home or in the office — whichever fits your schedule.

[FILL IN: link to the online intake (Weave forms or PDF packet) once the practice confirms which channel is current. If neither is in place, the front desk hands paperwork on arrival and the visit starts about ten minutes later than the scheduled time.]

Bilingual support is available throughout — front desk through chair-side, English and Spanish. If a translator helps, tell the front desk when booking and we will plan the visit accordingly.

Call the front desk · 661-323-5910

What the first visit looks like

About forty-five minutes, start to finish.

A consultation is unhurried and conversational. Here is the rhythm of it, in order.

1
Check-in and paperwork
The front desk verifies insurance, confirms paperwork, and answers anything you have not been able to ask yet. If you have a referral or prior records, this is when we pick them up.
2
Clinical exam
Dr. Mendivil examines the bite, jaw, and surrounding teeth in a private treatment room. For orthodontic cases we take panoramic and intraoral x-rays; for Invisalign cases we capture a 3D intraoral scan instead of putty impressions.
3
Treatment plan walk-through
Findings, treatment options, timeline, and what your insurance covers — said in plain English, in the same room, before any treatment starts. You leave with a written estimate.
4
No same-day pressure
Most patients decide later, at home. The front desk can hold a tentative slot; nothing is committed until you say so.

Bring with you

A short list — nothing fancy.

Most of this you already have. The point is fewer trips back to the car, and a faster start at the front desk.

Insurance card

Photo of the card on your phone is fine. Bring secondary coverage information too if you have it.

A photo ID

Driver license or any government-issued ID. For minors, the accompanying parent or guardian brings theirs.

List of current medications

Including dosage. Mention recent surgeries, pregnancy, or anything currently being treated by another doctor.

Prior x-rays or scans

If your general dentist took panoramic or intraoral x-rays in the last twelve months, ask them to email a copy. Saves a duplicate set.

A parent or guardian, for patients under 18

Required at the first visit. [FILL IN: confirm whether minors may attend follow-up adjustment visits unaccompanied — current site does not specify.]

Between visits

When to call, and what to do.

Most of orthodontics happens between appointments. The handful of things worth calling about, with the practical answer.

A bracket pops off or a wire is poking

Call the office first thing. We hold same-day slots for orthodontic repairs when the situation warrants it.

Tooth chipped or knocked loose, lost crown or filling

Same as above — call right away. We triage at the front desk and find the soonest available slot.

Need to reschedule

A 24-hour notice keeps the chair time open for someone else who needs it. Call or message us through Weave.

After hours

[FILL IN: confirm after-hours emergency line and voicemail instructions — current site has no published after-hours number.] If you cannot reach the office and the situation is urgent, your nearest emergency room can handle dental trauma.

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